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Reverse Logistics Coordinator, OTS Supply Chain - Global Transportation & Logistics

Date Posted: Jun 28, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Antioch, Tennessee, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 26, 2026
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Job Description

Overview

Amazon is seeking a Reverse Logistics Coordinator to facilitate the movement of new and used technology returns globally. The selected candidate will address issues in real-time, ensure effective communication with stakeholders, and work with cross-functional teams to enhance customer experience and operational efficiency.

Key responsibilities

  • Provide timely resolution to issues related to technology returns
  • Communicate continuously with external customers and internal teams
  • Create narratives outlining findings on shipment inquiries
  • Lead initiatives to re-engineer business processes for efficiency
  • Escalate problems to relevant teams and follow through on resolutions
  • Pull data from various databases for reporting and analysis
  • Develop performance metrics to assist in driving business results
  • Prepare and share performance dashboards as requested

Required skills

  • 1+ years of experience with Microsoft Office products and applications
  • 1+ years of experience with Microsoft Word, Excel, and Outlook
  • Basic understanding of logistics and supply chain management
  • Data analysis skills using Excel, Access, SQL or similar tools
  • Excellent verbal and written communication skills
  • Problem-solving and process improvement abilities
  • Ability to work in a flexible schedule including weekends and holidays
  • Physical capability to lift up to 49 pounds and stand/walk up to 12 hours

What the company offers

  • EAP and Mental Health Support
  • Medical Advice Line
  • 401(k) matching
  • Performance bonuses and overtime pay available

Skills Required

Company Overview

Amazon.com Services LLC - A57
Wilmington, North Carolina, United States of America
339 Current Jobs Openings

Amazon.com Services LLC is a subsidiary of Amazon, providing operational and engineering support across various business sectors. The company is known for its commitment to innovation and efficiency in logistics and technology solutions. Read More

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