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Retail Runner/ Customer Support

Date Posted: Jul 27, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Santa Clara, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Oct 25, 2026

Job Description

Overview

Retail Runner/Customer Pick-UpShift/Hours: Monday - Sunday, 9:30 am-7:30 pmPay Rate: $21 per hourLocation: San Jose, CAExperience: At least 6 months of work experienceWe are excited to share a new opportunity for a Retail Runner/Customer Pick-Up located in San Jose! This position is highly sought after and might not be available for long. Are you working, but looking to explore? Are you needing a new career opportunity? Give us a call at and/or apply directly to this posting for immediate consideration! Don't delay, apply today!Retail Runner/Customer Pick-Up Job Duties include:Act as the primary runner and logistical assistant for Opticians and Stylists, quickly fetching frames, prescription lenses, paperwork, and inventory from the backroom to the sales floor.Maintain the store's presentation through continuous floor recovery and basic visual merchandising, ensuring displays are tidy, products are correctly faced, and promotional materials are current.Manage fitting room rotation, ensuring rooms are clean, well-stocked, and ready for the next customer immediately after use.Assist with stock and replenishment tasks, including processing new inventory, correctly labeling items, and accurately staging products in the backroom.Execute opening and closing procedures, including cleaning, light housekeeping, and preparing the sales floor and back-of-house for operation.Customer Pick-Up & Technology:Manage the BOPIS (Buy Online, Pick-Up In Store) counter and pick-up locker system end-to-end, processing all customer orders for collection quickly and smoothly.Ensure all customer pick-up items (eyeglasses, contact lenses) are accurately checked against the order, processed through the POS/tablet system, and delivered to the customer with clear communication.Maintain clear, simple, and friendly communication with customers regarding order status, collection protocols, and basic operational inquiries.Other duties as assigned. Retail Runner/Customer Pick-Up Required Skills include:Proven experience in retail, stock/replenishment, backroom operations, or a logistics-heavy service environment (., apparel, electronics, eyewear).Demonstrated physical stamina and ability to stand, walk, lift, and run tasks efficiently throughout a full shift.Exceptional organizational skills and attention to detail for fast, accurate item handling and inventory management.Comfortable with POS systems, mobile tablets, and scanning devices for order look-up, payment processing, and inventory check.A commitment to providing exceptional service and resolving minor customer or operational issues quickly and with a positive attitude. Retail Runner/Customer Pick-Up Requirements may include:High School Diploma or equivalent.Proven experience in retail, stock/replenishment, backroom operations, or a logistics-heavy service environment (., apparel, electronics, eyewear).Exceptional organizational skills and attention to detail for fast, accurate item handling and inventory management.Comfortable with POS systems, mobile tablets, and scanning devices for order look-up, payment processing, and inventory check.A commitment to providing exceptional service and resolving minor customer or operational issues quickly and with a positive attitude.Physical Demands:Demonstrated physical stamina and ability to stand, walk, lift, and run tasks efficiently throughout a full shift.Ability to lift and carry up to 30 lbs. unassisted (., boxes of inventory, supplies).Must be able to frequently bend, reach, and utilize a step stool or small ladder for stocking.Must be willing to submit to a pre-employment background check and drug screen. Must provide 3 professional references. Benefits of working with PrideStaff: Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay Interested in this Retail Runner/Customer Pick-Up position, but don't have a resume? No worries, give us a call at . Join Us.PrideStaff Company OverviewPrid

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Woodland, Baja California, United States of America

PrideStaff is a staffing agency that specializes in providing employment solutions for both job seekers and businesses. They focus on a wide range of industries to match qualified candidates with the right job opportunities. Read More

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