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Retail Customer Service Supervisor

Date Posted: May 28, 2026
: USD - USD
Job is expired

Job Detail

  • location_on
    Location Denver, Colorado, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

PetSmart is seeking a Retail Customer Service Supervisor in Denver, Colorado, to enhance the pet parent experience while leading a team and upholding company values. The supervisor will be responsible for training team members, maintaining store standards, and facilitating a positive environment for both customers and pets.

Key responsibilities

  • Provide exceptional customer service to pet parents in-store and online
  • Facilitate associate experience through training, mentoring, and performance feedback
  • Oversee daily operations, ensuring compliance with policies and procedures
  • Promote and coordinate store events and marketing initiatives
  • Maintain store cleanliness and safety for associates and pets
  • Handle cash transactions and operate point-of-sale systems
  • Address and resolve associate complaints and grievances

Required skills

  • 2+ years of retail experience in a customer-focused environment
  • Preferred leadership experience
  • Proficiency in computer applications
  • Strong written and verbal communication skills
  • Organizational skills and attention to detail
  • Ability to work flexible hours including evenings, weekends, and holidays

What the company offers

  • Paid weekly
  • Health & Wellness benefits
  • 401k plan with company match
  • Paid time off for full-time associates
  • Associate discounts
  • Tuition assistance
  • Career pathing and development opportunities

Skills Required

Company Overview

PetSmart
Englewood, Colorado, United States of America
24 Current Jobs Openings

PetSmart is dedicated to providing exceptional care and services for pets and their families. They emphasize meaningful experiences and empower their team members to grow and succeed through various benefits and development opportunities. Read More

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