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Restaurant Supervisor - Customer Service Associate

Date Posted: Jun 30, 2026
: USD - USD
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Job Detail

  • location_on
    Location Des Plaines, Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

Potbelly - Des Plaines Metro is seeking a full time or part time Restaurant Supervisor for their Des Plaines, IL location. The role involves leading a team to achieve customer satisfaction and meet financial goals while ensuring compliance with store policies.

Key responsibilities

  • Supervise team members to follow all service standards
  • Ensure effective service of guests
  • Assist manager with establishing and monitoring sidework completions
  • Prepare daily communication sheets for shifts
  • Check restaurant cleanliness and table setup
  • Provide clear direction to staff through verbal and written communication
  • Comply with attendance rules and maintain regular availability
  • Perform any other job-related duties as assigned

Required skills

  • Call Centre / Customer Service
  • Supervisory Skills
  • Team Leadership
  • Customer Service
  • Communication
  • Time Management
  • Problem Solving

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Potbelly - Des Plaines Metro
Des Plaines, Illinois, United States of America
3 Current Jobs Openings

Potbelly - Des Plaines Metro is a restaurant that emphasizes customer service and team management, looking for individuals to assist in daily operations and staff management. Read More

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