Overview

Description: Restaurant General Manager- Team Lead Leading Strong Teams. Delivering the Complete T's Experience. Position InformationDepartment: Store Management / OperationsReports To: Operations Manager and OwnersSupervision Exercised: Restaurant management team and team members assigned to the restaurantPosition Status: Full-Time, Salaried, ExemptPay Range: $65,000-70,000 annuallyBonus Eligibility: Eligible for a quarterly management bonus opportunity of up to 10% of annual salary, subject to eligibility requirements, company policy, and plan terms. Why T's T's Restaurant Group is a growing, family-owned restaurant group and Rhode Island tradition since 1982, with locations in Cranston, East Greenwich, and Narragansett. We are proud to serve fresh breakfast and lunch while supporting local purveyors, New England products, sustainable choices, and partnerships with family-owned farms and businesses whenever possible. At T's, we believe exceptional guest experiences begin with exceptional people. We are devoted to creating a workplace built on gratitude, respect, safety, and belonging, where team members feel welcomed, supported, inspired to grow, and connected to the hospitality, quality, and community that have made T's a Rhode Island favorite for generations. Perks and Benefits At T's Restaurant Group, we are proud to offer a supportive workplace, growth opportunities, and benefits designed to support our team members both at work and at home. Grow Your CareerOngoing training, leadership development, and advancement opportunitiesInternal promotion opportunitiesAnnual performance reviews Work-Life BalanceDaytime-only restaurant operations - no late nightsFlexible and predictable schedulingThanksgiving and Christmas Day off through our "Home for the Holidays" benefit Team Member PerksMeal benefits whether working, off the clock, or visiting any T's locationTickets at Work discounts on travel, entertainment, attractions, shopping, hotels, sporting events, and morePositive, supportive, team-oriented work environment Financial & Wellness BenefitsEmployee Assistance Program (EAP)401(k), subject to plan eligibilityPet InsuranceAccident Insurance, subject to plan eligibility Full-Time Benefits (Eligibility requirements apply)Medical InsuranceDental InsuranceVision InsuranceLife Insurance About the Role The Restaurant General Manager is the senior leader responsible for the entire restaurant. This role has overall accountability for front-of-house and back-of-house operations, the management team, team member performance, guest experience, food quality, safety, cleanliness, financial results, staffing, training, and execution of company standards. The Restaurant General Manager leads through the restaurant's managers and team leads while remaining hands-on and visible in daily operations. Success requires strong leadership across hospitality and culinary operations, clear communication, sound judgment, proactive planning, and the ability to build an accountable, engaged team that consistently delivers T's standards. Position Qualifications and Requirements High school diploma or equivalent required; culinary, hospitality, business, or restaurant management education preferred.Minimum of 3 years of restaurant management experience with demonstrated responsibility for both front-of-house and back-of-house operations preferred.Experience leading managers, supervisors, and hourly team members in a full-service restaurant environment.Strong working knowledge of restaurant operations, hospitality, food preparation, food safety, sanitation, staffing, scheduling, labor management, purchasing, inventory, cash controls, and financial reporting.Ability to recruit, coach, train, communicate expectations, manage performance, and hold leaders and team members accountable in a respectful and professional manner.Strong business judgment and ability to analyze sales, labor, food cost, waste, guest feedback, and operational trends to improve restaur