Supportive Services for Veteran FamiliesOn-site Monday-Friday (4 days per week, with the option to work remotely 1 day per week once fully trained)Providing screening, engagement, information, and referral services for Veterans and their families in the Supportive Services for Veteran Families Program (SSVF).-Conducts initial eligibility screening via phone and email.-Provides information and referral for mental health, substance abuse, housing, legal, and other social service needs for eligible and ineligible participants.-Provides optimal customer service as the first point of contact for veterans and their families.-Creates, maintains, and updates a catalog of community resources.-Documents service delivery accurately and timely in the electronic health record.-Ensures and maintains participants confidentiality.-Participates in all appropriate employee, supervision, and training meetings.-Collaborates with the entire SSVF team to ensure quality service delivery.Qualifications:-Bachelors Degree in Social Work, Psychology, or Social Sciences-1 year of human service experience.-Call center or hotline experience preferred.VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.
Not specified in the original listing.
Not specified in the original listing.
