Overview

Job DescriptionJob DescriptionBUILD A CAREER THAT MEANS MOREFew jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults.Firefly Children & Family Alliance is currently seeking a full-time Residential Team Leader at our Family Support Center shelter in Indianapolis. This position will have a full-time, flexible schedule between 1st and 2nd shift. The Residential Team Leader will support the Shelter program, Shelter leadership, and the Teaching Specialists and will promote positive behavior changes for youth in the Shelter care facility through education of sound academic, social, and independent living skills. You Will: Staff Guidance (50%)Clearly communicate and collaborate with all Shelter staff in order to achieve effective day to day care of children in the ShelterClearly and timely consultation with program leadership regarding hiring, training, developing and holding staff accountable to program and service standardsEncourage a positive team environment that is supportive of staff with clear expectations and accountabilityEffectively coach staff on positive interactions with children while on the unitMonitor a daily, structured routine that includes extra-curricular activities in and outside of the Shelter to promote healthy habits based on children's developmental needsOversee the coordination of child transportation for school, appointments, and in emergenciesPurposefully lead and support Teaching Specialists in using TFM procedures and prescribed motivation systems to make progress on each youth's individualized behavior management planDiligently oversee medication administration according to agency policy and accurately maintain medication logsMeticulously maintain the cleanliness and upkeep of the Shelter in compliance with regulationsManage the daily staff schedule, find coverage for call ins, and ensure the shifts are covered to maintain staff/client ratio.Resident Guidance (20%)Provide support to children as outlined in each behavior care plan using the Teaching Family Model (TFM)Carefully manage the intake and discharge of children; oversee and document family contact with childrenUrgently respond to crises by identifying and implementing appropriate verbal de-escalation techniques from the TFM or prescribed in an individualized behavior support plan, attempt to reduce or eliminate unsafe behaviors New Hire Orientation Support (30%) Provide coaching, mentoring, shadowing opportunities, and skills-based training to new staff on the Teaching Family Model (TFM) and Shelter operations.Orient new employees to the Shelter environment, agency policies, procedures, safety expectations, and program standards to support successful integration into the team.Serve as a mentor and resource for new hires during onboarding, promoting confidence, engagement, and professional development.Facilitate assigned new hire orientation and training sessions and support other trainers as needed.Develop and maintain expertise in behavior management, crisis intervention, and the Teaching Family Model to effectively train and support staff. You Have: Bachelor's degree in Human Services field, Associate's degree plus two years' experience, OR qualified experience with certificate in the Teaching Family Model.Previous leadership experience in a residential settingYou must be at least 21 years of ageExcellent verbal and written communication skillsValid driver's license with valid insuranceEffective organization & time management skillsCapacity to develop knowledge and maintain certification of the Teaching Family Model within two years of initial TFM pre-service workshop training Our Benefits: Student Loan RepaymentTuition ReimbursementMedical, Dental, and Hea