Overview

Residential Community Manager The Residential Community Manager is responsible for the overall operation of a residential community. This includes managing property operations, maintaining resident relations, ensuring compliance with policies, and overseeing financial aspects such as budgeting and rent collection. The manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well-maintained, safe, and compliant with all regulations.Position LogisticsPrimary Work Location: Cosgrove Townhomes Rosemount, MNWork Environment: On-SiteWork Schedule: Monday - Friday 8 am - 6 pmWork Type: Full Time (40 hours/week)Who We're Looking ForAre you a natural leader with a passion for delivering exceptional service and driving success? Enclave Property Management is seeking an experienced Community Manager to guide and inspire our on-site property teams to achieve outstanding results. This is your chance to take the reins of a vibrant community and make a lasting impact! As a Community Manager, you will:Lead and Inspire: Mentor and guide a talented team of Assistant Community Managers, Leasing Consultants, and Resident Ambassadors to achieve personal and team goals.Drive Operational Excellence: Oversee all on-site operations, from optimizing sales processes to building strong resident and vendor relationships, while ensuring that the property's curb appeal and reputation shine.Boost Property Performance: Develop and execute strategies to improve property financials through savvy invoice and contract negotiations, competitive rent and incentive programs, and market analysis.Own the Collection Process: Manage the delinquency and collection process with care, compassion, and professionalism, ensuring residents are supported through payment plans and communications.Set the Standard for Service: Lead by example in providing outstanding customer service to residents and your internal team, creating a welcoming and positive environment for all.We're Seeking Individuals Who Are:Customer-focused and thrive in people-centric environmentsHave a solid understanding of financial statements and the ability to drive property performance.A strong, independent leader with a passion for coaching and developing teams.Proactive problem-solvers with an analytical mindsetConfident communicators with excellent verbal and written skillsHighly organized and detail-oriented, with a knack for planning and multitaskingTech-savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolioQualificationsA High School Diploma (or equivalent) is required.A minimum of 3 years of sales experience, with a track record of success.Residential property management experience is a plus, but not required.Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus.Valid driver's license and reliable transportationTotal Rewards ApproachOur salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.At Enclave, we're proud to offer a comprehensive benefits package that supports your personal well-being, professional growth, and financial future.Financial WellbeingCompetitive pay with ongoing performance reviewRole specific bonus potential and/or commission programs401(k) with company matchVarious supplemental insurance optionsEmployee referral programHousing allowance programHealth & WellnessMedical, dental & vision plans Company-paid life & disability insuranceHealth Savings Accounts (HSA) with employer contributionDependent Care Flexible Spending Accounts (FSA)Mental health resources & employee assistance programsPaid bereavement & parental leave programPaid Time Off (PTO) plans, paid holiday and volunteer program