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Représentant(e) du service à la clientèle

Date Posted: Jun 23, 2026
Yearly: C$ - C$

Job Detail

  • location_on
    Location Farnham, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

ProAmpac is seeking a dedicated Customer Service Representative to work closely with the external sales representatives, ensuring customer satisfaction from initial pricing requests to final sales. This role involves collaboration with production, quality, and administration departments to provide high-level service to clients.

Key responsibilities

  • Prepare quotes for all request for proposals
  • Process orders for Canadian and American customers
  • Approve specification compliance
  • Monitor customer inventory
  • Conduct daily releases
  • Track samples for test orders
  • Follow up on non-conformities with customers
  • Coordinate with accounting for credit acceptance
  • Maintain good relationships with sales team and clients
  • Participate in sales process development and improvement
  • Perform other related tasks as required

Required skills

  • High school diploma
  • Minimum three years of experience in customer service or sales
  • Experience in a manufacturing environment is a plus
  • Proficient in Microsoft Office suite
  • Strong interpersonal skills
  • Ability to work under pressure while maintaining quality standards
  • Excellent organizational and time management skills
  • Strong problem-solving skills
  • Excellent communication skills in French and English, both verbal and written

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Farnham, Canada

ProAmpac is a global leader in flexible packaging solutions, dedicated to creating innovative products that enhance customer satisfaction. They emphasize teamwork and quality in their manufacturing processes. Read More

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