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Remote Inbound Call Center Representative

Date Posted: Jun 29, 2026
: C$ 15.00 - C$ 15.00

Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

MCI Careers is seeking a Remote Inbound Call Center Representative to serve as the first point of contact for customers seeking assistance. This role is suitable for individuals adept at problem-solving and providing outstanding customer service while working from home. MCI is a rapidly growing tech-enabled business services company focused on enhancing customer experiences across various industries.

Key responsibilities

  • Answer incoming calls promptly and professionally.
  • Assist customers with inquiries.
  • Provide accurate information about products and services.
  • Document customer interactions in the system.
  • Escalate complex issues to appropriate departments.

Required skills

  • Call Center Operations
  • Customer Service
  • Strong communication skills
  • Active listening skills
  • Problem-solving
  • Time Management
  • Remote Work experience
  • High school diploma or equivalent
  • Previous customer service or call center experience preferred

What the company offers

  • Paid Time Off
  • Health Benefits through Blue Cross
  • Life Insurance options
  • Accident and critical illness insurance
  • Career Growth opportunities with internal promotions
  • Paid Training
  • Fun, engaging work environment
  • Casual dress code

Skills Required

Company Overview

Canada

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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