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Remote - Customer Service Representative

Date Posted: Jun 27, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026
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Job Description

Overview

Spade Recruiting is seeking motivated and professional individuals to join their remote team as Customer Service Representatives. This role focuses on assisting members and families with information about benefit programs and protection options through virtual meetings, phone calls, and online communication.

Key responsibilities

  • Connect with members who have requested information about available benefits
  • Schedule and conduct virtual consultations by phone or video conference
  • Explain benefit options clearly and professionally
  • Assist with completing digital applications and required documentation
  • Follow up with members to provide additional support
  • Maintain accurate records using online systems and tools
  • Ensure a positive experience throughout the process
  • Participate in ongoing training and development programs

Required skills

  • Strong communication and interpersonal skills
  • Professional and customer-focused attitude
  • Ability to work independently in a remote environment
  • Basic computer and internet proficiency
  • Strong organizational and time-management skills
  • Previous customer service, sales, or administrative experience (helpful but not required)
  • Willingness to learn and follow established systems and processes

What the company offers

  • 100% remote work environment
  • Comprehensive training and mentorship
  • Weekly compensation with performance-based incentives
  • Flexible scheduling options
  • Advancement opportunities into leadership and management roles
  • Long-term career growth potential
  • Supportive team culture and ongoing professional development

Skills Required

Company Overview

Spade Recruiting
San Francisco, Baja California, United States of America
57 Current Jobs Openings

Spade Recruiting is focused on connecting individuals to remote work opportunities, particularly in customer service and support roles. The company values dependability and a customer-centered approach in its team members. Read More

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