Overview

Become a part of our caring community The Referral and Scheduling Coordinator 1 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments. Location Address:Conviva Senior Primary Care office located at:10435 Vista Del Sol Dr., El Paso, TX 79925You will be reporting to:Supervisor, ReferralsYou will gather and communicate all relative information and preparation instructions to patient and referring providers.Your decisions limit defined parameters around work expectations, quality standards, priorities, and timing, and supervisors and establish guidelines with minimal opportunity for deviation.Required Qualifications 2 years of hands-on healthcare experience in a clinical setting within the Medicare population Referral and prior authorization experience Proficient in medical terminology Experience with Electronic Medical Records We consider this role patient facing and runs the Tuberculosis (TB) screening program. If selected for this role, we will require you to undergo TB screening.Other Qualifications Knowledge of ICD 10 and CPT coding Bilingual English/Spanish Use your skills to make an impact AlertHumana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from with instructions on how to add the information into your official application on Humana's secure website. Interview Format - HireVueAs part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule. Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $39,000 - $49,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare t