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Receptionist/Operations Manager

Date Posted: Jun 28, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Greensboro, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

The Receptionist/Operations Manager at Cure Waterless Nail Spa will oversee front-end operations, focusing on client solutions, inventory management, and revenue optimization. This role bridges the gap between clients, staff, and systems, allowing the owner to concentrate on team development and service quality.

Key responsibilities

  • Manage daily front desk operations
  • Answer client inquiries via phone, text, email, and in person
  • Resolve client concerns professionally and efficiently
  • Ensure a seamless experience from booking to checkout
  • Maintain retail inventory, displays, and stock levels
  • Support and encourage retail upselling
  • Monitor retail performance and identify growth opportunities
  • Track service and retail inventory usage
  • Coordinate reorders and prevent shortages or overstock
  • Support inventory counts and audits
  • Maximize the appointment schedule for efficiency and profitability
  • Identify gaps, cancellations, and opportunities to adjust bookings
  • Assist with promotions, packages, and revenue-driven initiatives
  • Run weekly and monthly reports
  • Analyze trends in services, retail, and utilization
  • Provide recommendations to improve revenue and operations
  • Support backroom or salon operations when required
  • Coordinate with technicians to maintain daily flow and standards

Required skills

  • Experience in salon, spa, hospitality, or service-based operations
  • Strong organizational and communication skills
  • Sales-minded with a client-first approach
  • Comfortable with scheduling systems, POS, and reporting tools
  • Ability to work independently and problem-solve
  • Leadership presence with professionalism and accountability

What the company offers

  • Hourly pay: $16-$18/hour based on experience
  • Opportunity for performance-based bonuses tied to retail sales and revenue growth
  • Potential for growth as the company expands

Skills Required

Company Overview

Cure Waterless Nail Spa
Greensboro, North Carolina, United States of America
3 Current Jobs Openings

Cure Waterless Nail Spa specializes in providing high-quality nail care services. The company focuses on operational efficiency and customer satisfaction, making it a leader in the industry. Read More

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