Overview

Optum NY/NJ, is seeking a Radiology Front Desk Scheduler Float to join our team in Poughkeepsie, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Front Desk Scheduler Float to join our team. The Radiology Front Desk Scheduler Float is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday a 40-hour work week to be determined by the supervisor between the hours of 7:00 am to 8:00 pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm. Location: You will be responsible to travel 100% of the time to the locations below as scheduled 30 Columbia Street, First Floor, Poughkeepsie, NY 12601 1561 Ulster Ave. Lake Katrin (Kingston), NY 12449 6734 US-9, Rhinebeck, NY 12572 2507 South Rd, Poughkeepsie, NY 12601 600 Westage Business Center Dr, Fishkill, NY 12524 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address and insurance information Perform insurance verification on the date of service Scheduling radiology procedures in an organized and efficient manner Knowledge of medical terminology and radiology procedures and requirements File, Fax and maintain medical records Check In and Check Out patients Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments Confirms and schedule appointments Answering incoming and outgoing telephone calls promptly and courteously Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Attend quarterly departmental trainings Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast of current medical requirements relevant to thei