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Quality Assurance Associate I

Date Posted: Oct 21, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Kentucky, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jan 19, 2027

Job Description

Overview

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Quality Assurance Associate I ONSITE - Erlanger, KY Pay: $16.00 This pay rate may be below your state's minimum wage. Please take this into consideration when applying. Monday - Friday 3:00PM - 11:15PM What You Get: Full-time employmentPaid trainingHealth benefits for you and your family, including medical, dental, and vision, starting on day 1Paid Time Off (PTO)About the RoleAs a Mailroom Quality Assurance Associate I, you will be responsible for reviewing and verifying scanned digital documents to ensure accuracy and quality. This role plays a critical part in identifying errors such as missing pages, barcode issues, or document misfeeds before final processing.You will primarily work at a computer, using internal systems to review scanned files while maintaining accuracy and efficiency in a fast-paced production environment.RequirementsWe're looking for team members who are detail-oriented, dependable, and comfortable working in a production-focused environment. To be successful in this role, you should have:Ability to sit and work on a computer for extended periodsBasic computer skills, including data entry and navigationAbility to identify and resolve simple technical or document-related issuesStrong attention to detail and accuracyAbility to perform repetitive tasks involving hands, wrists, and armsAbility to lift up to 40 lbs as neededAbility to work extended shifts (10-15 hours) as needed in a standing positionHigh school diploma or GED preferredAbility to pass required background screening and drug testKey DutiesReview scanned digital documents for accuracy and qualityIdentify and correct errors such as double feeds, missing pages, or barcode issuesUse computer systems to track, review, and validate document filesOrganize completed document stacks and place them into designated boxesPrepare and stage boxes for transfer to warehouse storageMeet daily productivity and accuracy standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26,600-$33,250 .Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .

Key responsibilities

Not specified in the original listing.

Required skills

  • I.T. & Communications

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Springfield, Massachusetts, United States of America

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