Overview

Job DescriptionJob Description Join the Trusted Results Therapy Group Team At Trusted Results Therapy Group (TRTG), we believe great care starts with great people. We are a growing, clinician-led behavioral health organization committed to making high-quality mental health services accessible to individuals and families across South Carolina. What makes TRTG different is our people and our purpose. We have built a collaborative, supportive environment where team members are encouraged to grow professionally, bring new ideas forward, and make a meaningful impact in the communities we serve. As a CARF-accredited organization, we are committed to high standards of care while continuing to expand the services and resources available to our clients. Our team includes professionals across therapy, psychiatry, psychological testing, rehabilitative behavioral health services, school-based services, nursing, administration, operations, and leadership - all working together toward one mission: helping people achieve trusted results. Why Join TRTG? When you join TRTG, you become part of an organization that values:Meaningful work that directly impacts individuals, families, and communitiesA collaborative, team-centered cultureProfessional growth, training, and leadership developmentOpportunities to grow as the organization continues to expandInnovation and new ideas from every level of the organizationA commitment to accessibility and reducing barriers to mental healthcareHigh standards for quality, ethics, and client careA workplace built around our core values of Trust, Results, Accessibility, and Community We are looking for people who want more than just a job. We want team members who care about the work, care about the people around them, and want to be part of an organization making a lasting difference in mental healthcare across South Carolina. If that sounds like you, we would love to learn more about you. Position Overview Trusted Results Therapy Group is seeking a professional, highly organized, and detail-oriented Full-Time Quality & Compliance Manager to join our team. The Quality & Compliance Manager is responsible for developing, implementing, monitoring, and continuously improving the organization's quality assurance and compliance program across all locations. This position serves as a central resource for maintaining operational and regulatory compliance, identifying organizational risk, monitoring documentation and service quality, and ensuring adherence to organizational policies, payer requirements, and applicable laws and regulations. The Quality & Compliance Manager will partner closely with clinical, administrative, and executive leadership to establish consistent standards, identify trends, address deficiencies, and strengthen quality across the organization. This position plays an important role in protecting our clients, supporting our team, reducing organizational risk, and ensuring Trusted Results Therapy Group is prepared for audits, payer reviews, regulatory requirements, accreditation standards, and continued growth. Essential Responsibilities Quality AssuranceLeadership over quality-management functions and employees such as compliance reviews, licensing, provider qualification, post-payment reviews, and incident management.Develop and maintain a comprehensive quality assurance program across all locations, including standardized metrics, audits, monitoring, and reporting.Conduct routine audits of clinical documentation and operational processes to evaluate accuracy, completeness, and adherence to established standards.Identify trends, gaps, deficiencies, and potential areas of risk.Develop, implement, and monitor corrective action plans and quality improvement initiatives.Track quality and compliance metrics and provide regular reporting to leadership.Develop standardized quality and compliance processes across all locations.Support continuous improvement efforts that enhance quality, consistency, and o