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QRM Support Manager - National Tax Quality Assurance (NTQA), Quality Risk

Date Posted: Oct 11, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jan 10, 2027

Job Description

Overview

Overview In this role, you support Deloitte's Tax QRM network to strengthen a culture of quality across the US Tax practice. You will help manage risk-and-quality processes, engage with cross-functional teams, and support QA reviews and training initiatives. Your work shapes how client engagements are onboarded, scoped, and contracted, while maintaining high standards of risk governance. You'll collaborate across risk, legal, and client teams to resolve issues and drive continuous improvement. This is an opportunity to lead quality initiatives at scale and contribute to Deloitte's mission of responsible, high-quality service. ResponsibilitiesProvide broad-based support for all activities of the Tax QRM networkAnalyze information for new client acceptance and flag issuesReview draft engagement agreements, scopes of services, and contracting documents for deviations and risksCollaborate with client service teams to resolve related mattersSupport execution of Tax PPMD Quality Assurance Reviews (QARs)Support maintenance of the Quality and Litigation Module (QLM)Participate in consultations with US and Global Tax Risk, Independence and Conflicts Network, Confidentiality and Privacy, and Office of General CounselDevelop and deliver quality and risk training content locally and nationallySupport other QRM activities and special projects as needed Key requirements5+ years' experience in tax, legal, or professional services risk/complianceBachelor's degree in accounting, finance, or related fieldAbility to travel up to 10%Limited immigration sponsorship may be availableActive accreditations: CPA (licensed in state of practice if eligible), or Licensed Attorney, or Enrolled AgentStrong judgment and discretion handling sensitive informationOutstanding verbal and written communicationExcellent project management and conflict resolutionAbility to self-direct projects with prudent escalation when neededKnowledge of Quality Assurance Reviews (QARs)Experience with the Quality and Litigation Module (QLM)Understanding of the contracting and delivery lifecycle in professional services

Key responsibilities

Not specified in the original listing.

Required skills

  • Legal

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Pittsburgh, Pennsylvania, United States of America

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