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PSL - Director/General Manager

Date Posted: Jun 24, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Milwaukee, Wisconsin, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Sep 23, 2026
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Job Description

Overview

The Director/General Manager of the Peer Specialists Limited (PSL) team will leverage lived experience to lead this non-profit agency. This role is responsible for overseeing daily operations, staff management, and ensuring compliance with contracts while collaborating with various stakeholders to maintain high-quality service delivery to the community.

Key responsibilities

  • Ensure rigorous monitoring of program requirements and service deliverables.
  • Partner with Wisconsin Community Services for technical assistance.
  • Lead the development and implementation of organizational policies.
  • Oversee talent management including hiring and training peer specialist staff.
  • Monitor agency and program budgets for financial health.
  • Collaborate with the Board of Directors to pursue funding opportunities.
  • Manage board meeting preparations and reports.
  • Cultivate community collaborations to expand PSL's reach.
  • Interface with funders to advocate for PSL services.
  • Provide recovery-focused coaching and mentorship utilizing lived experience.
  • Analyze quality assurance surveys to drive program improvements.
  • Conduct individual mentorship and supervision sessions for Peer Specialists.
  • Ensure documentation and productivity meet contract requirements.

Required skills

  • Wisconsin Certified Peer Specialist and/or Certified Parent Peer Specialist
  • Minimum of two years providing direct peer support services
  • Two years of supervisory experience preferred
  • Bachelor's degree in social work or related field preferred
  • Expert understanding of peer support frameworks
  • Ability to lead during crisis situations
  • Proficiency in resource management and organizational skills
  • Cultural intelligence to interact with diverse populations
  • Valid driver's license and reliable transportation

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Wisconsin Community Services
Milwaukee, Wisconsin, United States of America
16 Current Jobs Openings

Wisconsin Community Services is a nonprofit organization that has been operating for 114 years, focused on providing human services and innovative opportunities for individuals to overcome adversity. The organization aims to address various social is... Read More

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