Overview

Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentProject Team Leader / Lead Restoration TechnicianPuroClean of Greater Landover Capitol Heights, MDFull-Time Restoration & Mitigation Build a Career Helping People Recover PuroClean of Greater Landover is looking for a dependable, experienced, and motivated Project Team Leader / Lead Restoration Technician to join our growing team. This is a hands-on field leadership position for someone who can lead a crew, communicate professionally with customers, manage restoration projects, and still roll up their sleeves to get the work done. Our team responds when homeowners, businesses, and property managers are dealing with water damage, fire and smoke damage, mold, biohazard situations, and other property emergencies. The work can be demanding, but it is also rewarding-you will help customers recover during some of their most difficult moments. We operate with a One Team mentality and servant-leadership mindset, emphasizing professionalism, accountability, teamwork, continuous improvement, and exceptional customer service. What We OfferCompetitive pay based on experience, certifications, and demonstrated performancePerformance-based advancement opportunitiesPaid training and professional developmentIICRC certification and continuing-education opportunitiesOnline and mobile training coursesFlexible scheduling when operationally possibleCompany uniformsOpportunity to grow into Project Management, Operations, Estimating, or other leadership rolesMeaningful work helping families and businesses recover after property damageSupportive, team-oriented work environmentPosition Overview The Project Team Leader is responsible for managing assigned restoration projects in the field from initial setup through completion. You will lead technicians, coordinate daily production activities, communicate with customers and the office, properly document each loss, monitor drying and remediation progress, maintain equipment and vehicles, and ensure every project is performed safely, efficiently, and according to PuroClean standards. You will serve as one of the primary representatives of PuroClean on the job site. Candidates must be comfortable communicating with homeowners, property managers, commercial customers, insurance professionals, subcontractors, and other project stakeholders. This is not a desk-only management position. The Project Team Leader actively participates in restoration and mitigation work while directing the team. Key Responsibilities Project & Jobsite LeadershipLead residential and commercial restoration projects from setup through completionOrganize crews, equipment, materials, and daily jobsite activitiesEstablish efficient job flow and clearly communicate daily objectives to techniciansPerform and supervise water mitigation, structural drying, demolition, cleaning, fire and smoke restoration, mold remediation, odor control, contents handling, and related restoration servicesMonitor project progress and adjust equipment or work plans as conditions changeEnsure work is completed according to PuroClean procedures, industry standards, project requirements, and applicable safety practicesMaintain clean, organized, and professional jobsites at all timesCustomer ServiceServe as a professional on-site representative of PuroCleanExplain the restoration process to customers in a clear and respectful mannerProvide regular project updates and address customer concerns promptlyTreat customers and their property with professionalism, empathy, and careIdentify additional legitimate customer needs and communicate appropriate service recommendationsHelp deliver a world-class customer experience from arrival through project completionDocumentation & CommunicationComplete job documentation accurately and on timeTake and upload required photos throughout the projectRecord moisture readings,