Overview

Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high-quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Salary: Non-Exempt/HourlyLocation: Brea, CAManager: Veronica Lopez Estimated Pay Range: $63,000.00 - $85,000.00Job Summary:The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and coordinators. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication.Supervisory Responsibilities:• None.Duties/Responsibilities:• Ability to manage and book customer purchase orders (PO's) in Customer Relationship Management (CRM) system. • Generate equipment submittals. • Set up purchase orders and release equipment to production.• Process stock orders and coordinate shipments/will call. • Upload orders, acknowledgements and track effectively. • Update costs and shipping lead times as appropriate.• Act as a liaison between company, customers, and vendors• Notify customer of shipped material/order and provide tracking information.• Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer.• Arrange start-up with the Service Team.• Perform other related duties as assigned.Required Skills/Abilities: • Excellent interpersonal and customer service skills.• Ability to manage difficult customers and situations during phone conversations or in person.• Exhibits high-level problem-solving capabilities.• Manages and prioritizes multiple tasks.• Excellent organizational skills and attention to detail.• Excellent written and verbal communication skills, transparent communication style.• Excellent time management skills with a proven ability to meet deadlines. • Familiar with CRM program(s) and creating heightened productivity through accuracy.• Proficient in Microsoft Office Suite or related software.Education and Experience:• High School diploma or equivalent required; Associate degree is preferred.• At least two years of experience in related disciplines (Construction/Customer Service/HVAC industry preferred)Physical Requirements: • Prolonged periods of sitting and working at a computer. • Frequent use of a computer, keyboard, telephone, and other standard office equipment. • Ability to communicate effectively in person, by telephone, and through virtual meeting platforms. • Occasionally required to stand, walk, bend, reach, or lift and carry items weighing up to 20 pounds. • Ability to remain productive in a fast-paced environment while managing multiple priorities and meeting deadlines. • On-site and in office, we are unable to provide relocation for this role.At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions.Compensation details: 0 Yearly SalaryPI2cc422e76b3c-4341