Overview

Description: Position Summary: The Program Manager II must have the industry experience / knowledge required to manage complicated / product development projects and be in position to mentor less experienced Program Managers. The Program Manager II is responsible for the coordination of all activities related to the fulfilment of assigned customer orders for commercial aircraft passenger seats, from the time a program is handed over by the Sales department until program closure. The primary focus of the Program Manager is to ensure complete satisfaction of assigned customers with the RECARO Aircraft Seating products and services, maintaining cost, quality and schedule control, as well as RECARO's quality and design standards. The Program Manager II has primary responsibility to maintain program on time performance, quality, cost and weight targets.Essential Duties and Responsibilities include the following, other duties may be assigned:Manage complex programs from sales handover to program closure with complete responsibility over cost, timeline, scope and quality of the product. Complex programs include but are not limited to: Full Certification Testing (Incl HIC)Complex IFE InstallationsHigh Level CustomersComplex Seat LayoutsUnique customer requested design solutionsThe PMII must be able to advise the PMI / Assistant PM regarding the aforementioned itemsResponsible to maintain overall program timeline to support of agreed due dates at all times.Develop full scale project plan in MS ProjectManage ZACSA Manage MS Tracking database updatesNegotiate due date changes with OEM and customersDefine project scope, goals and deliverables that support overall program baseline in collaboration with project team, senior management and stakeholders.Manage program scope and access the impact of scope changesResponsible for communication with customers and stakeholdersManage Master Change ProposalsManage Program budget and coordinate budget changes as necessaryService bulletin coordinationResponsible for program documentation Program Action Items (both internal and external)Program Team Meeting minutesProgram ChecklistAudit files and resultsMCP and Purchase Order filingProgram Milestone Meeting documentation including Agenda and Meeting minutesPSC / IPSC PresentationsConcessions and commitment letters through OEM product support processesResponsible to manage program team to achieve project results:Lead program task and team meetings in an efficient mannerFollow up on open items with each individual prior to their due dateAgree and maintain OEM submittal requirements and due dates.Estimate resources and participants required achieve project goals. Where required, negotiate with department managers for the support of required personnel.Identify and manage project dependencies and critical path and continually manage project expectations with team members and other stakeholders.Identify and resolve issues and conflicts within the project team and when not solved in team meetings escalate per the escalation process.Define priorities within the project and agree on delegation of tasks and responsibilities to appropriate personnel with clear accountability within the program team.Supervise all BFE activities, including the timely placement and receipt of BFE orders, required for CDR, test and production seats. Ensure IFE test equipment is loaded with correct software level and is functioning properly to test the required system within contract specifications.Responsible for overall program performancePrimary focal for ITCM, PDR, CDR and other technical meetingsResponsible to organize implementation of FAI open itemsInterface with OEM contact and provide regular program progress reports to ensure complete visibility of program at all times.Continuously monitor OEM ratings and negotiate or correct as requiredReport program difficulties to the program review board and implement the decisions from review board.Determine the frequency and content of