Overview

Job DescriptionJob DescriptionProgram Director- 3.1 Substance Abuse Treatment Job Title: Program Director Location: Survival House, Hagerstown, Maryland Facility Type: New 3.1 Substance Abuse Treatment Center Expected Opening Date: February 2026Opportunity We are opening a brand-new ASAM 3.1 Clinically Managed Residential Substance Use Treatment Facility, and we are seeking an experienced Program Director to build, launch, and lead the program from the ground up.This role is responsible for setting up the entire facility for successful opening, including:Developing all policies and proceduresEnsuring full COMAR 10.63 compliancePreparing for state licensing inspectionsHiring and training staffCreating operational systemsEstablishing clinical and case management structureCoordinating with outside providers (IOP, MAT, mental health)Leading the program once residents arriveThis is a hands-on leadership role for someone who understands residential SUD treatment and is confident in building a program from scratch.Key ResponsibilitiesProgram Development & Facility LaunchCreate and implement all required policies, procedures, manuals, and operational systems for a new 3.1 programPrepare the facility for state licensing and regulatory inspectionsBuild the program structure, including daily schedules, house rules, documentation workflows, staffing patterns, and emergency plansEstablish relationships with referral sources, MAT clinics, courts, and community partnersEnsure compliance with COMAR 10.63, ASAM standards, and ethical guidelinesLeadership & Staff ManagementRecruit, hire, and onboard staff such as support staff, CPRS, case managers, and house managersTrain all employees on policies, documentation expectations, crisis response, safety, and client engagementProvide ongoing supervision, coaching, scheduling, and performance managementLead team meetings and maintain a positive, recovery-focused cultureCompliance & Quality AssuranceMaintain complete compliance with Maryland regulations, licensing requirements, and internal standardsDevelop systems for incident reporting, grievances, safety checks, and chart auditsEnsure accurate and timely documentation across all departmentsOversee client files, treatment plans, intakes, and dischargesPrepare the program for state audits and continuous quality improvement (CQI)Client Care OversightEnsure clients receive high-quality recovery support, case management, and structured residential servicesWork collaboratively with external providers (IOP, MAT, mental health clinicians)Support crisis management, conflict resolution, and resident concernsEnsure the program maintains a safe, structured, and therapeutic living environmentOperations & Administrative OversightOversee daily facility operations, staffing coverage, and house proceduresMaintain compliance logs (fire drills, safety checks, UAs, transportation records, etc.)Assist with budget planning, supply ordering, and resource allocationManage bed availability, intake flow, and communication with referral partnersRequired QualificationsBachelor's degree in Behavioral Health, Human Services, Social Work, Psychology, or related field (Master's preferred)Minimum 3-5 years of experience in substance use treatment, residential services, or behavioral health leadershipStrong knowledge of COMAR 10.63, ASAM criteria, and Maryland licensing requirementsProven experience in developing or managing a treatment or recovery programAbility to lead teams, manage crises, and create structure in a new environmentExcellent communication, organization, and documentation skillsPreferred QualificationsLicensed professional (LMSW, LGPC, LCPC, LCSW-C) or certified addiction counselor (CAC-AD/CSC-AD)CPRS or experience supervising peer recovery staffExperience opening a new treatment program or sober living environmentFamiliarity with Medicaid billing and documentation standardsWork EnvironmentFull-time, on-site leadership roleMust be available for emergency calls and