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Product Support Specialist

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Wisconsin, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

The Product Support Specialist at Metalcraft of Mayville will focus on providing internal product support throughout the manufacturing processes. This role involves collaboration with internal teams, customers, and suppliers to ensure optimal product support from design to production.

Key responsibilities

  • Order and data entry
  • Answer customer calls, emails, letters, and faxes
  • Assist distributors, dealers, and end users with machine troubleshooting
  • Assist with parts questions and concerns
  • Support office staff on various projects
  • Perform other administrative duties as assigned

Required skills

  • Mechanical or engineering experience
  • SAP or ERP experience
  • Creo or CAD experience
  • Experience in Microsoft Office products
  • Manufacturing operations knowledge
  • Customer support skills
  • Data entry abilities
  • Team collaboration
  • Troubleshooting skills

What the company offers

  • Competitive pay
  • Paid holidays and vacation
  • Air-conditioned facility
  • Advancement opportunities
  • Free health clinic
  • On-the-job training

Skills Required

Company Overview

Wisconsin, United States of America

Metalcraft of Mayville is an Equal Opportunity Employer and values diversity in the workplace. The company operates in the manufacturing sector, focusing on metal fabrication and welding services. Read More

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