Overview

Job Description Join us to create change and have an impact in homes around the world.At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home!Where you'll be:This position will be based at our Corporate Headquarters located in Charlotte, NC.About the Role:The Brand Licensing Quality Specialist supports the execution of Brand Licensing Quality activities across North America and Latin America, while also providing broader product and field-quality support to the Wellbeing & Small Domestic Appliances (WB&SDA) business in North America based on business priorities.As part of the Global Quality & Compliance organization, this role reviews product and manufacturer submissions, maintains licensee quality and performance records, supports risk-based quality assessments for prospective and existing licensees, and follows corrective actions through closure. The role also analyzes warranty, service, return, consumer, and licensee performance data to identify trends, support product-quality decisions, and reduce risk.Working cross-functionally with Brand Licensing, Customer Service, Sales, Supplier Quality, R&D, Product Care, Product Compliance, Responsible Sourcing, licensees, and other regional and global partners, this role coordinates information, identifies gaps, supports risk-based decisions, and helps maintain consistent quality governance. Success requires strong analysis, disciplined follow-up, clear documentation, and collaborative problem-solving.Key Responsibilities:Review licensed-product, manufacturer, packaging, and related quality submissions for completeness, consistency, and alignment with defined requirements; document findings and coordinate clarification or follow-up when information is missing or inconsistent.Maintain accurate licensee quality and performance records, including assessment status, audit results, submission quality, agreed targets, corrective actions, performance indicators, and supporting evidence in designated systems and trackers.Perform and support risk-based desktop quality assessments for prospective and existing licensees, evaluating quality-management capability, supplier controls, product-quality processes, service readiness, performance monitoring, and evidence of effective implementation.Support licensee onboarding, renewal, amendment, and category-extension reviews by consolidating quality information, identifying risks and gaps, and preparing clear recommendations, conditions, actions, owners, and timing for decision checkpoints.Monitor licensed-product and licensee performance using available indicators such as consumer ratings, service-call or return information, quality incidents, audit results, and product or supplier performance records; highlight negative trends and emerging risks.Coordinate corrective and preventive action follow-up with licensees and internal stakeholders, evaluate submitted evidence, track commitments and due dates, and escalate material risks or overdue actions through the appropriate governance process.Prepare and maintain Brand Licensing quality reports, scorecards, dashboards, assessment summaries, and governance updates.Support consistent communication of quality requirements, review outcomes, required actions, and escalation needs to licensees and internal stakeholders.Improve standard work, templates, trackers, and reporting methods that increase the efficiency and consistency of Brand Licensing Quality execution.Minimum Qualifications:Bac