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Process Assistant

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Northborough, Massachusetts, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

The Process Assistant at Amazon.com Services LLC supports the Area Manager in various Fulfillment Center responsibilities. This role involves managing daily department operations, allocating labor, training associates, and ensuring adherence to safety protocols and performance standards.

Key responsibilities

  • Support and work in the department as required
  • Help manage daily management duties including allocating labor and assigning job duties
  • Provide vacation coverage for Area Managers
  • Track and report ATS/labor hours
  • Assist in training associates and verifying SOP compliance
  • Participate in Operational Excellence initiatives
  • Fill in with production duties as needed
  • Ensure successful area performance through feedback
  • Review and update SOP as required
  • Identify and address safety hazards
  • Coach associates to work safely

Required skills

  • 1+ years of Microsoft Office products experience
  • High school diploma or equivalent
  • Ability to lift up to 49 pounds
  • Flexible schedule including weekends and holidays
  • Excellent interpersonal, problem solving, and analytical skills
  • Experience managing employees is preferred
  • Strong verbal and written communication skills

What the company offers

  • EAP and Mental Health Support
  • 401(k) matching
  • Additional earnings including overtime pay and performance bonuses starting from Day 1

Skills Required

Company Overview

Wilmington, North Carolina, United States of America

Amazon.com Services LLC is a subsidiary of Amazon, providing operational and engineering support across various business sectors. The company is known for its commitment to innovation and efficiency in logistics and technology solutions. Read More

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