Overview

Job Description Job Description Copy Doctor is looking for a hands-on, organized, and tech-comfortable Store Manager to lead daily operations at our print center. This role is ideal for someone who can balance production, people, and customer service, while keeping the shop running smoothly and efficiently.This is not a desk-only role. The Store Manager understands printing, can step into production, and oversees the team to make sure all jobs are completed correctly and on time.What You'll DoDaily Operations & Production OversightPlan and organize daily print jobs based on deadlines and prioritiesAssign jobs to the right team members and adjust as needed throughout the dayEnsure all print jobs are completed accurately and on timeMake sure jobs are packaged, invoiced, and picked up on timeTeam Leadership & SchedulingSchedule employees and ensure proper coverageMake sure team members show up on time and are productive during shiftsTrack time-off requests and attendanceTrain, guide, and support team membersFoster teamwork, accountability, and a positive work environmentAdministrative & Inventory ResponsibilitiesOrder paper and suppliesMonitor inventory levels to avoid shortages or delaysEnsure invoices are accurate and completed properlyKeep job records and production paperwork organizedCustomer Service & Sales SupportMaintain strong relationships with existing customersAssist with customer questions, orders, and problem resolutionLook for opportunities to upsell print products and servicesHelp develop in-store promotions, specials, or discounts when appropriateStore Management & CommunicationKeep the store clean, organized, and professional-lookingMonitor daily performance and store resultsShare ideas to improve efficiency, customer experience, and salesWhat We're Looking ForStrong computer skillsComfortable using software, learning new systems, and handling digital job tracking.Print experience or strong print knowledgeYou understand how printing works, can adapt quickly to new tools and workflows and are open to learning better, more efficient ways of doing things.Organized and detail-orientedYou can manage multiple jobs, deadlines, and responsibilities without losing track.Leadership mindsetYou lead by example, support your team, and hold people accountable respectfully.Reliable and adaptableYou handle changes calmly and adjust plans as needed throughout the day.Customer-focusedYou care about customer satisfaction and building long-term relationships.Business-mindedYou think about efficiency, costs, sales growth, and overall store performance.What This Role Is - and Is NotThis role IS:Hands-on and involved in daily operationsA mix of production, supervision, and administrationCustomer-focused and team-orientedFast-paced and deadline-drivenThis role is NOT:A desk-only management positionA role removed from production or customersA corporate or overly bureaucratic environmentIdeal CandidateThe ideal candidate is someone who:Has strong computer skillsLearns quickly and adapts easilyEnjoys leading a team and staying organizedIs comfortable with both people and productionTakes pride in running a clean, efficient, and friendly store Company Description Copy Doctor is a fast-paced, full-service printing company with over 25 years of experience. We're known for quick turnaround times, friendly service, and high-quality work. Our team thrives in a positive, supportive environment where energy, teamwork, and attention to detail are key. Join us and grow with a company that values both its customers and its employees. Company Description Copy Doctor is a fast-paced, full-service printing company with over 25 years of experience. We're known for quick turnaround times, friendly service, and high-quality work. Our team thrives in a positive, supportive environment where energy, teamwork, and attention to detail are key. Join us and grow with a company that values both its customers and its employees.