Overview

Job Description: Note: Fidelity will not provide immigration sponsorship for this position.OverviewDo you want to work on cutting-edge cloud technologies that power the next generation of enterprise-scale platforms?We are seeking a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering. In this role, you will help design, build, and operate scalable, cloud-native observability solutions that support our most critical digital services.You will work in a collaborative, transparent, and innovation-driven environment where engineering excellence, continuous learning, and open-source contribution are core to how we operate. This is a high-impact role where your expertise will influence platform architecture, engineering practices, and the developer experience across the organization. What You'll DoLead the design and implementation of cloud-native observability platforms across AWS and Azure environmentsDevelop and operate highly scalable systems on AWS (EKS, core services) with strong focus on reliability, performance, and automationOwn the end-to-end lifecycle of observability tooling, including hosting, maintenance, scaling, and optimizationDrive adoption of OpenTelemetry (OTel) standards for metrics, traces, logs, and profilingBuild and enhance platform capabilities using Python and/or GoArchitect and optimize CI/CD pipelines enabling rapid, secure, and reliable deploymentsCollaborate with cross-functional teams to improve system visibility, debugging capabilities, and performance insightsDefine and promote best practices for cloud engineering, observability, and platform reliabilityMentor engineers and provide technical leadership across squads The Experience We're Looking For10+ years of software engineering or cloud engineering experienceDeep expertise in AWS cloud stack, especially:EKS (Kubernetes on AWS)Core services (IAM, EC2, networking, storage, etc.)Strong experience working with Kubernetes and cloud-native ecosystemsHands-on experience with observability tools/platforms (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, etc.), including hosting and operational ownershipProficiency in Python and/or Go for platform and tooling developmentStrong understanding of CI/CD practices and toolsExperience working with Infrastructure as Code (Terraform, CloudFormation, etc.)Familiarity with the Azure cloud stack and hybrid/multi-cloud environmentsWorking knowledge of OpenTelemetry (OTel) concepts and implementation Bonus SkillsExperience building or operating large-scale internal platformsExposure to eBPF-based observability or advanced profiling solutionsExperience integrating observability across multi-region / multi-cloud environmentsExperience or interest in applying AI/ML techniques to observability (e.g., anomaly detection, predictive insights, intelligent alerting, or AIOps)Active participation in or contributions to open-source projectsStrong background in performance optimization and distributed systems Why Join UsWork on mission-critical, high-scale platformsBe part of a forward-looking, cloud-first organizationContribute to open technologies and modern observability practicesThrive in a culture that values learning, ownership, and engineering excellenceFidelity's Onsite Working ModelFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. Certifications: Category: Information TechnologyPlease be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rule