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Personal Banker/Lead Customer Service Representative

Date Posted: Jun 30, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Iowa, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

As a Personal Banker and Lead Customer Service Representative at Peoples Bank, you will be responsible for managing lending and business development initiatives while assisting in the daily operations of the bank's location. You will supervise staff, generate loans, maintain customer relations, and represent the bank within the community.

Key responsibilities

  • Manage loan origination, underwriting, and closing processes for consumer and mortgage loans.
  • Control delinquent payments and maintain loan portfolio.
  • Drive business development by soliciting new business and cross-selling banking services.
  • Support team morale and compliance with bank policies and procedures.
  • Supervise and train customer service representatives.
  • Engage in community relations and represent the bank in local organizations.

Required skills

  • Experience in banking and financial services
  • Strong customer service skills
  • Loan processing and underwriting
  • Financial analysis
  • Business development and sales skills
  • Excellent oral and written communication
  • Supervisory experience preferred
  • Proficient with office software and equipment

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Shotton-Hawarden, Iowa, United States of America

Peoples Bank is a financial institution dedicated to providing banking and financial services to its customers. With a focus on mortgage lending, the bank aims to ensure smooth loan processing and offer comprehensive support to clients throughout the... Read More

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