Overview

Join Our Team! Location: Newark Liberty International Airport (EWR) Newark, NJ On-SiteCompensation: $85,000 - $90,000 + Bonus EligibleSchedule: Full-Time Exempt Compensation & Benefits$85,000 - $90,000 annual salary, based on experienceBonus eligibilityMedical, Dental, and Vision InsuranceBasic Life & AD&D InsuranceEmployee Assistance Program (EAP)Voluntary Benefits including Life Insurance, Accident, Critical Illness, Hospital Indemnity, and Pet InsuranceSSP 401(k) Plan with Company MatchPaid Time Off (PTO)Paid HolidaysPaid Sick Leave Career Growth & Internal DevelopmentSSP America promotes from within, and this role is built as a launch point into Regional People Leader, Director, and Center of Excellence positionsDirect exposure to a fast-paced union environment, which broadens your labor relations skill set faster than other rolesAccess to company-sponsored certification support, leadership development programming, and mentorship from senior HR leadersCross-functional visibility with Talent Acquisition, Total Rewards, Payroll, and Operations leadership at the Support Center About the RoleAt SSP America, our People Leaders are business partners first. We work alongside operations leaders to build exceptional teams, strengthen leadership capability, create engaging workplace cultures, and drive measurable business performance. This is not a transactional HR role. As the Human Resources Manager supporting our Newark airport operations, you will influence business decisions through people strategy, leadership coaching, workforce planning, employee and labor relations, and organizational development. You'll partner closely with General Managers and Directors to solve complex business challenges, develop future leaders, and deliver an exceptional employee experience in a fast-paced, multi-unit environment. Success in this role requires curiosity about the business, sound judgment, and the ability to influence leaders through credibility, data, and trusted relationships. Scope of the Role: 10 restaurant units at Newark Liberty International Airport (EWR) Approximately 250 team members at EWREWR is a unionized environment.Multiple restaurant concepts, including proprietary, local, and national brandsOn-site at EWR Responsibilities: Strategic PartnershipServe as the primary Human Resources Business Partner to airport operations leadership, participating in business planning, workforce planning, staffing strategy, operational reviews, and performance discussionsTranslate operational goals into people strategies supporting staffing, engagement, retention, and leadership capability, lead change management and employee communications, and collaborate with Regional and Corporate People teams to execute enterprise priorities on the groundPartner with Operations leadership to understand labor costs, productivity, staffing levels, and business trends, using workforce insights to improve operational performance. Employee & Labor RelationsCoach leaders on employee relations, performance management, attendance, and corrective action, and conduct complex workplace investigations that ensure consistent, documented application of policyAdminister grievances, interpret and apply collective bargaining agreement terms, and manage day to day interactions with union representatives at EWR, partnering with Labor Relations on escalated matters Talent & Leadership DevelopmentCoach and develop General Managers and Assistant Managers on leadership behaviors, feedback, and team building, and deliver leadership development programming for frontline and mid-level managersLead succession planning, talent reviews, and internal mobility initiatives.Partner with Talent Acquisition and hiring managers on recruiting and workforce planning, and lead onboarding, new hire orientation, and employee recognition programs ComplianceEnsure compliance with federal, state, and local employment laws, including New Jersey wage and hour requirements, and maintain airport badgi