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Payment Operations Lead

Date Posted: Jun 25, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Duluth, Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 23, 2026
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Job Description

Overview

The Payment Operations Lead at Park State Bank will coordinate daily payment operations, supporting tasks related to ACH, wire transfers, item processing exceptions, and Treasury Management services. This role includes quality control, training, and oversight to ensure compliance with internal standards and regulations.

Key responsibilities

  • Coordinate daily work assignments and queue management.
  • Serve as the first point of escalation for complex processing questions.
  • Perform quality reviews on payment activities per policy.
  • Assist Payment Operations Manager in resolving operational issues.
  • Contribute to reporting on volumes, exceptions, and errors.
  • Monitor payment and Treasury Management workflows to ensure timely task completion.
  • Stay informed of changes in payment regulations and implement necessary updates.
  • Assist with internal and external audits by providing relevant information.

Required skills

  • 3-5+ years in payment operations or related banking operations
  • Experience with SilverLake core processing systems
  • Experience with third-party fintech and payment service providers
  • Strong communication skills
  • Customer service focus
  • Effective problem-solving and decision-making skills
  • Strong attention to detail

What the company offers

  • Hourly wage between $24 to $27

Skills Required

Company Overview

Park State Bank
East Grand Rapids, Minnesota, United States of America
34 Current Jobs Openings

Park State Bank is committed to providing exceptional, customer-focused banking services. As a trusted financial partner, the bank aims to meet the diverse needs of its clients through personalized solutions and dedicated support. Read More

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