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Patient Financial Navigator - Cox Medical Center Branson

Date Posted: May 17, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Branson, Missouri, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

The Patient Financial Navigator (PFN) at Cox Medical Center Branson plays a crucial role in assisting patients and their families with financial resources by assessing the financial situations of uninsured or under-insured patients. This position involves determining eligibility for financial assistance and facilitating enrollment in programs, while maintaining patient confidentiality and dignity.

Key responsibilities

  • Assist patients and families in accessing financial resources
  • Evaluate financial situations of uninsured or under-insured patients
  • Determine eligibility for financial assistance and available payer sources
  • Provide assistance in enrolling in government programs or other assistance
  • Answer questions regarding insurance coverage and eligibility
  • Liaison with Patient Financial Services and Care Management team
  • Advocate for patients in resolving patient liabilities

Required skills

  • Customer service experience (1-2 years, preferably in healthcare or insurance)
  • Excellent verbal and written communication skills
  • Teamwork and accountability skills
  • Critical thinking skills
  • Proficient in Microsoft Word and Excel
  • Ability to multi-task and attention to detail
  • Familiarity with the insurance industry and collection process

What the company offers

  • Support for obtaining Certified Application Counselor (CAC) certification within 90 days of hire
  • Preference for candidates with Certified Healthcare Access Associate (CHAA) certification

Skills Required

Company Overview

CoxHealth
Missouri, United States of America
2 Current Jobs Openings

CoxHealth is an integrated healthcare system based in Missouri. The organization focuses on providing comprehensive medical services to meet community health needs. With a commitment to quality care and patient safety, CoxHealth integrates clinical a... Read More

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