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Patient Admin Specialist

Date Posted: May 28, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Palo Alto, Baja California, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 29, 2026
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Job Description

Overview

The Patient Admin Specialist role at a leading healthcare organization in Palo Alto, California, involves supporting a dynamic clinical environment by managing front desk operations and enhancing the patient experience. The successful candidate will ensure a seamless patient journey from check-in to check-out, contributing to the clinic's operational efficiency and compassionate care delivery.

Key responsibilities

  • Serve as the primary point of contact for patients, managing front desk operations, check-ins, and check-outs
  • Greet and assist patients with inquiries regarding appointments, payments, and schedules
  • Manage a multi-line phone system, screening and routing calls, and taking messages for clinical staff
  • Ensure all necessary verifications and authorizations are complete before patient appointments
  • Collaborate with providers on scheduling preferences and urgent patient needs
  • Provide patient support using reference documents and tools
  • Perform administrative tasks, including maintaining databases and processing internal forms
  • Utilize telephone systems and electronic medical records proficiently
  • Meet or exceed organizational and departmental service standards
  • Address non-clinical patient inquiries, escalating complex issues as needed
  • Manage and distribute faxes, mail, and clinic-specific documentation

Required skills

  • High School Diploma or GED
  • Proficiency in medical terminology
  • Familiarity with administrative computer systems and software
  • Exceptional verbal and written communication skills
  • Excellent customer service and problem-solving abilities
  • Working knowledge of Windows-based office software
  • Ability to adjust communication styles for diverse individuals
  • Composure and effectiveness in stressful situations

What the company offers

  • Subsidized health, vision, and dental plans
  • Paid sick leave
  • Retirement plans with a match
  • Free online training through Aquent Gymnasium

Skills Required

Company Overview

Skill
Palo Alto, Baja California, United States of America
0 Current Jobs Openings

Skill is a leading organization committed to providing exceptional patient care and advancing medical excellence. They are at the forefront of health services, impacting countless lives through their dedication to innovation and compassionate support... Read More

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