Job Description Job Description Patient Access SupervisorPittsburgh, PA 15218 Description Job Summary: This position is responsible for patient scheduling, registration, financial collections and the daily clerical support of the health center for the delivery of primary care to the patients and families of Metro Community Health Center. Essential Functions: • Demonstrate a high level of skill at building relationships and customer service • Provide counsel, support, advice, and support to patients and their families • Create new accounts by collecting registration data from new patients and creating new patient charts within the EMR • Maintain accuracy of patient insurance information with all new and recurring patient visits, including scanning all insurance cards and updating income verification form • Collect all co-pays, payments and balances, as required by office policies • Enter/apply patient payments to balances in computer system • Maintain appropriate use of fax machine, copier and computer; as directed • Check patients in and out for scheduled appointments • Answers incoming calls from patients and assists patients with scheduling needs • Triage calls within the department • Obtain and enter new patient demographics; update patient information, as necessary, in the computer system to maintain accuracy for billing • Obtain and verify patient insurance information (coverage and deductible) utilizing online tools or by contacting insurance companies • Maintains compliance with all policies, procedures and laws • Able to work in a fast paced environment with high call volumes • Other duties as assigned Qualifications Education/Experience Associate degree or equivalent experience3 to 5 years of supervisory experience or lead in billing, admissions, scheduling or medical records5 years of clerical experience in a medical office2 years of EMR experienceSkills/AbilitiesDemonstrated knowledge of applicable state and federal lawsExcellent organizational and administrative skills, flexibility and an aptitude for successfully handling unanticipated tasks or challengesAbility to work on a team or independentlyNon-profit experience preferred PId5f4de29ac6f-0976
Not specified in the original listing.
Not specified in the original listing.
Metro Community Health Center focuses on providing accessible health services to the community. They leverage technology to enhance patient care and operational efficiency. Read More