Overview

Pathways Program Supervisor Location: Wheaton, IL Work Setting: RemoteAt Blue Kite Wellness, we are committed to providing accessible, compassionate, individualized, and holistic mental health services to children, teens, and families. We strive to deliver high-quality, community-based care that meets families where they are and supports meaningful, lasting change.We are seeking a Pathways Program Supervisor to join our clinical team. In this role, you will provide ongoing support, leadership, and supervision to Blue Kite's Pathways team members. You will also provide program oversight to ensure high-quality behavioral health services that support family stability and improved outcomes for youth. Why Join Blue Kite Wellness?Meaningful Work: Make a direct difference in the lives of children and families in your community.Consistent Scheduling: Predictable hours and structured scheduling support work-life balance while fostering strong client relationships.Professional Growth: Ongoing training, supervision, and development opportunities to help you grow your skills and career.Supportive Culture: Join a collaborative, inclusive team that values compassion, diversity, and flexibility.Focus on Clinical Care: Our administrative team manages referrals, client onboarding, billing, and insurance, allowing you to focus on client care and clinical outcomes.Become part of a team dedicated to helping families thrive while building a rewarding career with purpose.Position OverviewAs a Pathways Program Supervisor, you'll play a key leadership role in supporting both our team and the individuals we serve. You'll mentor and develop Family Mentors, provide clinical and administrative oversight, ensure quality documentation and compliance, and help shape the continued growth of the Pathways Program. This is an opportunity to make a meaningful impact by empowering staff, strengthening services, and helping clients and families thrive.Key ResponsibilitiesSupervise and coach Pathways staff including IHBC, IHBS, TM, and FPS team membersConduct regular individual supervision and team meetingsSupport staff with complex cases, crisis situations, and care planningMonitor staff productivity, engagement, and retentionEnsure services follow the Wraparound / Pathways modelReview assessments, FBAs, treatment plans, and progress notesSupport implementation of evidence-based interventionsEnsure services remain family-driven, strengths-based, and culturally responsiveEnsure documentation meets Medicaid and program requirementsMaintain 48-hour documentation compliance and audit readiness Monitor completion of required documents including: FBAs, Consents, ROIs, Treatment plans, Service notes, etc. Assist with staff hiring, onboarding, and trainingMonitor caseload distribution and service initiation timelinesCollaborate with operations and billing teamsSupport program development and quality improvementCoordinate with care coordinators and community providersParticipate in case consultations and care coordination meetingsSupport staff with family engagement and participation barriers Complete intake sessions for new clients seeking eligibility for the Pathways to Success Program QualificationsMaster's degree in Social Work, Counseling, Psychology, or related field.3-5 years of experience working with youth and families in behavioral health or community mental health.At least one year of experience in a supervisory role within behavioral health or community mental health.Strong clinical, communication, and documentation skills.Ability to work as a team while providing mentorship and coaching to staff members. Experience providing community-based services with wraparound services is preferred.Knowledge of Medicaid documentation and compliance. Preferred candidate will hold an Illinois State License (LCSW, LCPC, LMFT) or license eligible. Schedule Requirements This is a full-time position with a typical schedule of Monday through Friday during daytime business hours.