Overview

Location: Battle Creek, MI About Redwood:At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, you'll see we are so much more. We are builders, innovators, and individuals who go the extra mile. Our success is driven by the incredible people who make up our workforce. Our Redwood Ambassadors are not only passionate and talented but also empowered to make decisions that enhance the lives of our residents and their fellow employees. Join us and be part of a team that values creativity, dedication, and the power to make a difference.We live by eight core values that guide everything we do:• Do One Thing Really Well• Be Entrepreneurial• Serve Those You Lead• Deliver More Than Expected• Communicate Openly and Honestly• Instill Family and Team Spirit• Demonstrate Integrity and Authenticity• Be Nice and Have FunPosition Overview:The Leasing Professional is primarily responsible for showing apartment homes, assisting with local marketing, and following up with prospects. This role involves customer service and communication with both residents and fellow employees. Additional responsibilities include preparing lease agreements and coordinating resident events. The Leasing Professional works alongside the Neighborhood Manager and the maintenance team to provide the best resident experience.Duties & Responsibilities:Conducting apartment home tours to potential prospectsAnswering phone calls and emailsMaintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustmentsScheduling resident appointments to discuss renewal rates and leasing optionsWalking through units prior to resident move-in dateCompleting move-in paperworkCompleting all lease applications and notifying prospective residentsEnsuring grounds are well kept and addressing any concerns with maintenanceAdhering to company standards for paperwork, resident files, budgets, and controlled expensesTraveling between Redwood neighborhoods may be requiredAll other related duties, as assignedRequired Qualifications:High school diploma or equivalentValid driver's licenseGeneral computer efficiencyPreferred Qualifications:Prior sales or leasing experienceExceptional customer service skillsAbility to operate smartphone, tablet, and computersPhysical Requirements: Must be able to use standard office equipment such as computers, cell phones, desk phones, and photocopiers.Requires manual dexterity for keyboard use, mobile device use, and general office tasks.Must be able to sit, stand, walk, bend, and navigate stairs throughout the workday, including during neighborhood tours or building access needs.Must be able to lift, carry, push, or pull items up to 30 pounds, such as marketing materials, small equipment, or office supplies.Must be able to safely move throughout indoor units, common areas, and outdoor neighborhood spaces, including uneven surfaces or varying flooring types. Attendance & Scheduling: Punctuality and consistent attendance are essential, and employees must adhere to assigned schedules.Must have reliable transportation to attend periodic meetings or respond to occasional onsite needs.Occasional travel may be required for team outings, training sessions, or company-sponsored events outside of the primary work location, estimated at less than 5% annually. Work Environment: Work is performed in both office and field environments, including model units, residential units, and outdoor areas.Exposure to typical indoor office conditions, including variable temperatures and a mix of natural and standard lighting.Regular exposure to varying weather conditions such as heat, cold, rain, snow, and damp environments.May occasionally encounter low-level noise from landscaping, maintenance activities, or equipment. Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see