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Outdoor Guest Services - San Diego KOA Resort

Date Posted: May 18, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Chula Vista, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 18, 2026

Job Description

Overview

The Outdoor Guest Services role at the San Diego KOA Resort involves providing excellent customer service to campers and ensuring a high-quality experience. This seasonal position requires individuals who enjoy the outdoors and have strong communication and teamwork skills.

Key responsibilities

  • Ensure high level of customer service consistent with company philosophy
  • Assist in maintaining safety of guests and resort property
  • Coordinate check-in process for late arrivals
  • Use Campground Management system effectively
  • Communicate with staff and management via Microsoft Teams
  • Enforce resort policies and resolve guest issues
  • Proactively manage guest interactions for a positive environment
  • Welcome guests after hours and conduct check-in
  • Perform custodial duties to maintain cleanliness
  • Participate in team training sessions
  • Fill LP gas tanks during office hours
  • Conduct light pool maintenance
  • Assist with other duties as necessary

Required skills

  • 1 year of experience in the hospitality industry
  • Strong customer service and communication skills
  • Ability to work independently and as part of a team
  • Valid driver's license for operating light vehicles
  • Professional appearance and attitude
  • Ability to communicate professionally and patiently
  • Ability to be on feet during shifts and lift at least 50 lbs.
  • Thrives in a fast-paced environment
  • General knowledge of maintenance and common repair tools
  • Bilingual in English and Spanish is a plus

What the company offers

  • $17.00/hour & up depending on experience

Skills Required

Company Overview

Temecula, Baja California, United States of America

KEI Outdoors operates camping resorts that focus on providing excellent customer experiences in outdoor settings. With over 50 years in the business, they aim to create enjoyable and memorable camping experiences for guests from around the world. Read More

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