Full-Time, Monday - Friday, 8am - 4pm Temporary PositionJob Summary: The Orthopedic Medical Receptionist performs essential administrative and patient support duties to ensure efficient clinic operations and quality patient care. This role assists clinical staff, supports patient check-in and check-out, manages scheduling, and maintains accurate records. This role demonstrates knowledge of patient care practices and professional office procedures to appropriately support patients and staff. Medical Assistant skills are a strong plus for applicants. This position complies with all federal, state, and facility requirements and adheres to the policies and procedures established by Synergy Health Partners and the medical clinic.Essential Functions:Greet patients, visitors, and vendors in a professional, courteous, and welcoming mannerAnswer multi-line phone systems and route calls appropriatelyAssist patients with questions regarding appointments, paperwork, and office policiesMaintain patient confidentiality and always comply with HIPAA regulationsSurgery SchedulingVerify patient demographics, insurance information, and identificationEnsure all required forms, consents, and authorizations are completedCheck patients out and schedule follow-up appointments as neededSchedule, reschedule, and cancel patient appointments accuratelyCoordinate appointments for orthopedic providers, imaging, and follow-up visitsManage appointment availability to optimize provider schedulesNotify patients of schedule changes, delays, or provider availabilityEnter and update patient information in the electronic medical record (EMR) systemVerify insurance eligibility and referral requirements when applicableScan, upload, and maintain patient documentation and recordsAssist with obtaining referrals and prior authorizations as directedMaintain a clean, organized, professional front desk and waiting areaCommunicate effectively with clinical staff regarding patient flow and needsHandle incoming and outgoing mail, faxes, and electronic correspondenceAssist with special projects and administrative tasks as assignedAdhere to all clinic policies, procedures, and safety standardsDemonstrate professionalism, reliability, and teamworkMaintain punctual attendance and flexibility in a fast-paced environmentPerform other duties as assignedCompetencies:High school diploma or GED RequiredAt least one (1) year of experience working in an orthopedic clinic Is required.Medical Assistant skills are a strong plus for applicants.Have the ability to manage processes and clinical flowAbility to work independently and with the teamStrong communication skills, both verbal and writtenOutstanding customer service skillsExcellent self-direction, leadership, time management, and teamwork attitudeCreative problem-solving and decision-making skillsDetail orientation and focusAbility to organize and prioritize responsibilities and multitask throughout the dayCompensation details: 19-21 Hourly WagePI5505cdb1b31d-5524
Not specified in the original listing.
Not specified in the original listing.
