Overview

Operations Supervisor Transdev in Portland, Oregon is hiring an Operations Supervisor for the TriMet LIFT Contract. The Operations Supervisor assists the Assistant General Manager in all aspects of the daily location functions. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum $68,000 - Maximum $85,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short -term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Supervise daily operations of drivers and dispatch staff, including shift assignments, standby coverage, and maintaining appropriate staffing levels. Monitor and maintain accurate timekeeping, attendance, scheduled leave, and operational records within MOBI/Ops and related systems. Utilize and support operational systems including MOBI, Command Console, Transdev VISION, and Trapeze to manage service delivery and train staff as needed. Maintain operational oversight through regular office, dispatch, yard, and facility walkthroughs to identify and address safety, maintenance, security, cleanliness, or service concerns. Respond to and investigate dispatch-related service failures, identify root causes, and coordinate corrective action, coaching, or discipline with leadership as appropriate. Communicate expectations, monitor performance, provide coaching and counseling, and administer discipline to support employee accountability and operational standards. Develop, implement, and enforce operational procedures, productivity standards, and company policies. Maintain professional, transparent, and effective communication with employees and leadership through meetings, email, and daily interaction. Foster a professional, team-oriented workplace culture aligned with organizational values and expectations. Support operational continuity by performing Window Dispatch functions when necessary. Maintain confidentiality of sensitive information. Perform other duties as assigned. Qualifications: High school diploma or equivalent 1 yr. - prior supervisory experience required. Transportation experience preferred. Minimum 1-year prior experience in Dispatch or operations environment. Requires above average computer expertise. Must be proficient in use of common office computer systems including MS Office, and able to learn various other Transdev support systems including MOBI, Command Console and Vision. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Reasonableaccommodationsmay bemadeto enableindividualswith disabilitiesto perform theessentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact Drug-freeworkplace: Transdevmaintainsadrug-freeworkplace.Applicantsmust: BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.). Successfullypassapre-employmentdrugscreen. AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.Transdev U.S.employsateamof32,000across400locationswhilemaintainingmorethan17,000vehicles. P