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Office & Sales Operations Manager

Date Posted: Jun 30, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Rochester, Michigan, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

MI Remodelers is looking for a motivated Office & Sales Operations Manager to improve systems, support daily operations, and strengthen business processes. This role is crucial for ensuring success across customer service, project coordination, and office management while collaborating with company leadership.

Key responsibilities

  • Become proficient in JobTread and GoHighLevel to support daily operations
  • Maintain accurate customer, lead, and project data within company CRM systems
  • Monitor workflows and identify opportunities to improve efficiency and customer experience
  • Manage calendars and schedules
  • Maintain company records and documentation
  • Track office projects and follow up on action items
  • Provide exceptional support to current and prospective customers
  • Handle incoming customer inquiries and resolve issues professionally
  • Submit permit applications and communicate with local municipalities
  • Track permit status and maintain permit records
  • Coordinate with project managers to ensure projects remain on schedule
  • Track registrations, inspections, and service appointments
  • Manage office inventory and supply ordering
  • Maintain organized office systems and procedures

Required skills

  • 3+ years of experience in office management, operations, administration, or sales support, preferably in an in-home sale
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills
  • High attention to detail and follow-through
  • Strong problem-solving abilities
  • Experience with JobTread and GoHighLevel preferred
  • Strong technology aptitude and the ability to quickly learn new software
  • Experience creating workflows, automations, reporting dashboards, and operational processes
  • Experience in the home remodeling, construction, home services, or project management industries

What the company offers

  • Competitive compensation
  • Paid holidays
  • Paid time off
  • Growth opportunities
  • Professional development
  • Supportive team environment
  • Opportunity to help shape company systems and processes

Skills Required

Company Overview

Rochester, Michigan, United States of America

MI Remodelers specializes in home remodeling services, focusing on customer satisfaction and operational excellence. The company seeks to improve systems and business processes through effective management and coordination. Read More

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