Overview

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client. across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space, drive process improvements and manage complex relocations while providing financial oversight to this area. You will provide a "boots on the ground" perspective to the the facilities management team and client for all move activities, and ensures quality service delivery and acts as an effective "change agent" . This role requires being on-site at the client's office (downtown) 5 days/week. What your day-to-day will look like:Occupancy Planning & StrategyAnalyze client portfolio and identify space optimization opportunitiesDevelop and implement occupancy strategies with CRE LeadershipTrack headcount projections (1-3 year horizon) and forecast supply/capacityCreate Migration and Stack Plans; develop Regional Occupancy Plan of RecordManage space allocation per master plans for relocations, remodeling, and rental space movesConduct Site Audit Data reviews (seat assignments, occupancy, vacancy) with Facilities ManagementApply and educate stakeholders on space policies, standards, and protocolsMove Management & Project AdministrationManage project staffing, scheduling, scope, and budgets; handle change orders proactivelyReview and approve timesheets, invoices, and project reports for client submissionFacilitate project kick-offs with internal staff and stakeholdersParticipate in quarterly budget reviews; maintain revenue status across multiple projectsDevelop quality plans for each account; monitor service delivery resultsComplete all internal project close-out activities and documentationRelocation ExecutionManage all relocation activities: planning, scheduling, implementation, and post-move supportEnsure OP Playbook and RPM operations manual are current and followedPrepare RFPs and manage vendor procurement (technology, telephony, furniture, etc.)Evaluate vendor compliance with performance standardsManage furniture plans, budgets, installation, and quality control through punch listsOversee CAFM system data input to maintain accurate occupancy informationCoordinate work orders, small projects, furniture reconfigurations, and space enhancementsProvide on-site move support: signage, directions, issue resolutionClient & Stakeholder ManagementServe as primary client relationship manager; represent JLL at leadership levelManage expectations, provide constructive feedback, and identify improvement opportunitiesEstablish regular communication channels with clients, partners, and internal teamsCoordinate seamless transitions and facilitate clear communication across OP, RPM, and Facilities teamsTechnical & Space ManagementWork with platform support to maintain CAD/CAFM drawings and CAFM database with required detailCoordinate updates to record drawings as spaces are remodeledTrack and report floor occupancy by department for cost allocationSupport design of productive workspaces aligned with organizational objectivesManage asset divestment when buildings are sold or vacatedRequired Qualifications:Experience:6+ years in occupancy planning, facility, project, or construction management in Corporate Real EstateBackground in