Overview

Network and Computer System Administrator San Francisco Bay University Category: Staff Type: Full Time Min. Experience: Some Experience Salary: $48.72 - $58.97 per hour About San Francisco Bay University:San Francisco Bay University (SFBU), a nonprofit, WASC-accredited university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Web Developer. SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers, and our vision is to set the standard as a national model of higher education in service of the common good.At SFBU, students come first. We prioritize students' needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. We encourage you to learn more about SFBU by reviewing our strategic plan at .Position SummaryThe System Administrator supports SFBU's secure, reliable, and modern technology environment by administering network, server, cloud, identity, security, and enterprise application platforms. The role serves as a key technical resource for Digital Infrastructure Services and Tier 2 infrastructure support, combining hands-on infrastructure administration with application support, automation, cybersecurity, documentation, and end-user service. The successful candidate will be comfortable using AI-assisted tools, scripting, and automation to improve IT operations while applying appropriate security, privacy, and change-management practices. This is a full-time, non-exempt, on-site position based at our Fremont, California, campus.Responsibilities include, but are not limited to: Core Systems, Network, and Security Administration Install, configure, monitor, and maintain network infrastructure, including routers, switches, firewalls, VPNs, wireless networks, and related services. Perform regular backups, recovery operations, and system upgrades to maintain robust system availability. Administer enterprise firewall platforms and approved network security policies, including network segmentation, NAT, remote-access/site-to-site VPNs, traffic analysis, firmware updates, vulnerability remediation, and troubleshooting. Monitor system and network performance, investigate alerts and security incidents, and analyze logs and network usage to maintain availability, performance, and security. Administer physical and virtual servers; perform patching, upgrades, backup and recovery operations, capacity monitoring, and security hardening. Endpoint management for Core Systems responsibilities, including Windows/macOS management, software deployment, patching, device policies, and lifecycle management. Manage cloud resources such as AWS and Microsoft Azure in alignment with institutional security and operational requirements. Administer identity and access controls, including SSO, MFA, privileged access, account lifecycle, and role-based access. Troubleshoot complex network, server, endpoint, application, and connectivity issues and coordinate with vendors when escalation is required. Application Administration Administer Google Workspace, including users, organizational units, groups, shared drives, Gmail settings, security controls, 2-Step Verification, administrative roles, reporting, and troubleshooting. Support enterprise SaaS and campus applications, ensuring secure configuration, availability, integrations, licensing, and alignment with academic and business needs. Administer and support Canvas LMS, including user and account administration, roles and permissions, courses and subaccounts, authentication, integrations, LTI applications, reporting, troubleshooting, and coordination with academic and administrative departments. Develop, test, and document application configurations, upgrades, integrations, and operational procedures. Maintain technical documentation, knowledge-base articles, system