The Network Administrator will support day-to-day IT operations at a stable, employee-owned company in Rhode Island. This hands-on role will focus on user support, system administration, and ensuring network reliability.
Key responsibilities
Support 1st line IT operations across LAN/WAN and desktop environments
Manage Active Directory and Office 365 environment
Troubleshoot hardware, software, network, and access issues via ticketing system
Monitor systems using tools like PRTG and escalate critical issues as needed
Maintain backups and support disaster recovery processes
Assist with patching, system updates, and endpoint security tools
Support VPN access, remote connectivity, and general network infrastructure
Maintain asset inventory across devices, hardware, and software
Required skills
3-5 years of network administration or IT support experience
Strong working knowledge of Active Directory and Windows OS (Win10+, Server 2016+)
Experience with Office 365, Teams, and SharePoint administration
Solid understanding of networking fundamentals and basic security principles
Experience with desktop support and troubleshooting in a corporate environment
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