Overview

Location: Battle Creek, MIAbout Redwood:At Redwood Living, Inc. ("Redwood"), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you'll find more than a job - you'll find a place to grow, lead, and make a difference.We live by eight core values that guide everything we do:Do One Thing Really WellBe EntrepreneurialServe Those You LeadDeliver More Than ExpectedCommunicate Openly and HonestlyInstill Family and Team SpiritDemonstrate Integrity and AuthenticityBe Nice and Have FunPosition Overview:The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience.Duties & Responsibilities:Conducting apartment home tours to potential prospectsAnswering phone calls and emailsMaintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustmentsScheduling resident appointments to discuss renewal rates and leasing optionsWalking through units prior to resident move-in dateCompleting move-in paperworkCompleting all lease applications and notifying prospective residentsEnsuring grounds are well kept and addressing any concerns with maintenanceAdhering to company standards for paperwork, resident files, budgets, and controlled expensesTraveling between Redwood neighborhoods may be requiredOverseeing on-site staff, assisting in hiring, disciplinary actions, and approving bi-weekly timecardsBeing accessible for calls or emergencies outside regular hours as neededAll other related duties, as assignedRequired Qualifications:High school diploma or equivalent1 year management experienceValid driver's licenseGeneral computer efficiencyPreferred Qualifications:Prior sales or leasing experienceExceptional customer service skillsAbility to operate smartphone, tablet, and computersPhysical Requirements: Must be able to use standard office equipment such as computers, cell phones, desk phones, and photocopiers.Requires manual dexterity for keyboard use, mobile device use, and general office tasks.Must be able to sit, stand, walk, bend, and navigate stairs throughout the workday, including during neighborhood tours or building access needs.Must be able to lift, carry, push, or pull items up to 30 pounds, such as marketing materials, small equipment, or office supplies.Must be able to safely move throughout indoor units, common areas, and outdoor neighborhood spaces, including uneven surfaces or varying flooring types. Attendance & Scheduling: Punctuality and consistent attendance are essential, and employees must adhere to assigned schedules.Must have reliable transportation to attend periodic meetings or respond to occasional onsite needs.Occasional travel may be required for team outings, training sessions, or company-sponsored events outside of the primary work location, estimated at less than 5% annually. Work Environment: Work is performed in both office and field environments, including model units, residential units, and outdoor areas.Exposure to typical indoor office conditions, including variable tem