As a National Field Support Representative at Spectrum, you'll assist Field Technicians in troubleshooting service issues for customers across various platforms including internet, video, and telephone. This role combines technical capabilities with strong customer service skills to ensure efficient resolution of problems in a dynamic 24/7 call center environment.
SPECTRUM is a large organization that operates 24/7 bustling call centers and values customer connection and service. They are committed to providing a positive and supportive work environment, as well as delivering high-quality service to their cust... Read More