Mortgage Servicing Assistant Manager Queens, NYAbout the RoleA well-established community savings bank in Queens is seeking an experienced Mortgage Servicing Assistant Manager to serve as the primary support to the Mortgage Servicing Manager. This role oversees and administers mortgage accounts from closing through final satisfaction, managing key servicing functions including insurance tracking, tax payments, mortgage satisfactions, returned payments, mortgage verifications, and document management. Works closely with the institution's legal team and ensures compliance with internal policies and regulatory requirements.Reports To Mortgage Servicing ManagerPrimary ResponsibilitiesSupport the Mortgage Servicing Manager and step in when unavailableQuality control: review daily reports to identify errors or inconsistenciesManage all loans in Bankruptcy, Foreclosure, Subpoenas, Stipulation Agreements, Referee figures, and Short SaleBackup signatory for CEMA documents and other legal documents as neededVerify and sign Summons & Complaints and Proof of ClaimsManage escalated borrower issues and respond to Credit DisputesReview annual Escrow Analysis and Surplus AnalysisMonitor monthly billing on new loans sent to tax servicerReview monthly Adjustable Mortgage Loans, Balloon Loans, and Prime ratesOversee year-end work and additional duties as assignedDesired Skills & Experience810 years of mortgage servicing or directly relevant experience requiredStrong attention to detail and effective communication skillsProficient in Microsoft Office; familiarity with E-Oscar a plusAbility to work diplomatically with borrowers, staff, and internal stakeholders This is an office-based position, 5 days a week.
Not specified in the original listing.
Not specified in the original listing.
