Overview

GreenState Credit UnionMortgage Desk Processor IUS-IA-North LibertyJob ID: # of Openings: 1Category: Mortgage OperationsWork From HomeOverviewThe Mortgage Desk Processor I is responsible for the daily management and tasks of GreenState's disclosure, redisclosure and lock/secondary desks. The position plays a critical role in maintaining the profitability of each individual residential mortgage loan as well as GreenState's. Candidates must have the ability to exercise good judgement while being responsive to an everchanging, unpredictable set of circumstances including market movement, volume levels, loan characteristics, and Secondary Market requirements. This position is fast-paced, deadline driven, and requires exceptional attention to detail. GREENSTATE CULTURE:At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $26.02 - $30.42/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Adheres to all state, federal and credit union regulations, policies and guidelines.Willingness to adjust to duties between the desks on an as needed basis.Disclose and Redisclose loans that meet compliance, regulation and GreenState requirements and guidelines.Ensures proper documents are sent to borrowers based on state requirements and loan parameters.Processes rate lock requests for initial locks, profile change requests, lock extensions, re-locks, renegotiations, cancellations, pair-offs, etc. accurately and efficiently. Screens incoming rate lock requests for conformance to GreenState Lock Desk Policies and Procedures.Collects invoices for pair-offs and works with the Account Specialist to ensure payment is processed accordingly.Tracks amount and reason for roll, pair-off, Early Payoff, and other fees adjusted upon purchase to assure accuracy and provide feedback to loan teams when necessary. Communicates extensively with investors regarding pair-off and Early Payoff fees.Documents and stores exception approval for future potential review by regulators.Evaluates and identifies loan level characteristics to determine if individual loans should be locked Best Efforts or Hedged.Investigates and resolves price discrepancies at the time of initial lock and final loan purchase.Reconciles key data points affecting pricing and eligibility on loans throughout the lock period.Documents vital information to hedge files towards specific investors, when necessary.Assists with generating hedged pipeline reports and ensures the accuracy of pipeline data.Communicates extensively with trader and broker dealers to assure incoming or outgoing wire invoices are accurate.Calculates the daily mortgage rates for publication with market-specific pricing, uploads the daily rates to the GreenState website, and distributes the rate sheet accordingly.Maintains an email distribution list of realtors and distributes rate sheets daily.Collects purchase advices from investors, enters data into Encompass, and reviews informati