Overview

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Function Title: Mission Critical Lead Facilities Operator Job Summary: Includes but not limited to: Responsible for the operational management, effective daily leadership and administration of the Operator with the objectives of safely, efficiently and effectively operating infrastructure and systems in a cost-effective manner. This would include managing the scheduling of facilities operators to provide the required coverage at each shift at each location. The Mission Critical Lead Facilities Operator must ensure the highest level of professionalism, while meeting the client's needs, and a commitment to achieving the goal of 100% Uptime reliability of Mission Critical Facilities. This position is expected have the skills required providing direction to Mission Critical Facilities Operators and/or to self-perform preventative maintenance, repair and maintenance of building infrastructure systems. Responsible for protecting and improving the value of the client's assets and ensuring that building infrastructure systems continue to perform their intended function. Supervise and manage facilities operators and maintenance staff including training and personal development. Directly manage all vendor personnel or teams performing site infrastructure technical support that is not self-performed by the facilities operators (Annual OEM preventive maintenance, corrective maintenance, system upgrades, system replacements etc.). Qualifications: Includes but not limited to: Required: High School diploma or GED equivalent or technical training/degree. Desired: Certified Mission Critical Operator (CMCO). Desired: 7+ years related work experience, including supervisory experience as a Lead Facilities Operator or Assistant Lead Facilities Operator in a dedicated data center/mission critical environment and significant experience in managing a technically oriented team. Required: Operating Engineer or other applicable licenses and Universal CFC's license. Ability to understand and interpret design and construction documents relating to critical sites, spaces and systems. Work with design professionals to update drawings as required. Ability to clearly and quickly present complex technical information to clients.Proficient in basic computer applications and software such as Microsoft Office and email. A solid grasp of mathematics, the principles of physics and chemistry as they related to facilities management and mission critical operations. Demonstrated verbal/written communication skills. Ability to provide direction to Mission Critical Facilities Operators and/or to self-perform the repair, maintenance, and service required for continuous operation of all building infrastructure. a. Electrical (Uninterruptible Power Supply, Automatic Transfer Switch, Static Transfer Switch and Power Distribution Unit), generators, generator controls, fuel systems, switch gear, transfer gear and paralleling gear, lighting, energy conservation.b. Mechanical (Boilers, Chillers, Pumps, Cooling Towers, Water treatment, Air Handling Units, Computer Room Air Conditioning, Computer Room Air Handlers, plumbing)c. Fire / Life safety, suppression systems (dry & wet pipe), Gaseous, Early Warning Fire Detection, Very Early Warning Fire Detection (VESDA).d. Environmental controls systems- BMS, DDC, CMMS, Pneumatics.e. Construction (painting, doors, locks, wall and ceiling)f. Digital systems (fire alarm, building se