Overview

CFMWS - WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we're more than just a workplace; we're a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.THE ROLETrue North Strong South of the Border: Join our Team and Empower Canadian Armed Forces Families in the United States! The Western Community Services Coordinator for the United States is a key leadership role responsible for supporting Canadian Armed Forces members and their families posted to the United States by ensuring timely access to programs, services, information, and resources that promote family well-being, resilience, and community connection. As the Western regional lead for service delivery, this position provides supervision, coaching, and direction to Community Service Providers, fostering a high-performing team focused on delivering responsive, client-centered support. The Coordinator is responsible for recruitment, onboarding, training, performance support, and professional development, while ensuring consistent service delivery standards across the western region of the US. Working closely with military stakeholders, community organizations, and U.S. based service providers, the Coordinator identifies emerging community needs, facilitates access to supports, and strengthens networks for CAF families. The role also oversees the daily operations of the Military Family Services Program, including communications, policy and procedure development, resource management, and quality assurance. Through strong leadership, collaboration, and a commitment to service excellence, the Coordinator helps build resilient, connected, and well-supported military communities abroad. This is a remote position which can be held anywhere in Canada or the United States.QUALIFICATIONS NEEDEDEducation, Certifications and Licenses College diploma or certificate in Social Services, Administration, Community Development or a related field AND some years of experience in social services, administration, community development or a related field OR An acceptable combination of education, training and experience will also be considered Experience In the development and delivery of information sessionsIn the development and delivery of programs and servicesIn organizing and implementing events and activitiesIn social media interactionIn community development activitiesIn building community partnershipsIn office administrationIn business planningIn financial administrationIn budget administrationIn personnel administrationIn managing the work of volunteers Competencies, Skills and Abilities Client focus, organizational knowledge, communication, innovation, teamwork and leadership. LANGUAGE REQUIREMENTSEnglish or French Essential, Bilingual (English and French) an asset Reading: Advanced Level Writing: Functional Level Oral: Advanced LevelBENEFITS AVAILABLEHealth Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Fami