Microsoft 365 Applications Engineer / End User Computing Engineer / M365 Solutions Engineer(link removed) SME in Microsoft applications such as Office and Litera(link removed)>Understands features and adoption of end-user productivity tools.Can evaluate which features the firm should and should not use.Has enough technical depth to enable/disable features through Intune and the Windows registry(link removed)>Can bridge the gap between technical engineering and user training/adoption.Role Overview This position is responsible for leading the design, deployment, and optimization of Microsoft Exchange environments, both on-premises and cloud-based. The role requires deep expertise in email infrastructure, hybrid configurations, and enterprise-scale messaging systems. The successful candidate will also contribute to automation efforts, policy development, and system health monitoring, while collaborating with cross-functional teams to ensure secure and efficient operations. Primary Responsibilities Architect and implement Microsoft Exchange solutions, including hybrid and cloud-based deployments Act as the technical lead for email infrastructure, supporting migrations and upgrades Monitor system performance, conduct capacity planning, and ensure overall health of messaging environmentsCollaborate with security and compliance teams to define and enforce email-related policies Develop PowerShell scripts and automation tools to improve operational efficiency Maintain up-to-date documentation, including architecture diagrams and standard operating procedures Track and assess the impact of Microsoft platform updates and changes Manage external dependencies and integrations, such as applications utilizing messaging or transport services Required Experience Minimum of 4 years of relevant professional experience; typically 5+ years preferred Proven background in managing Exchange environments in enterprise settings Strong understanding of Microsoft Exchange Server (2016/2019) and Exchange Online Experience with hybrid deployments and Microsoft 365 migrations Advanced PowerShell scripting skills for administration and automation Familiarity with email security platforms (e.g., Proofpoint, Mimecast, Microsoft Defender) Solid grasp of Active Directory, DNS, and core networking principles Strong analytical and communication skills Preferred Qualifications Microsoft certifications such as MS-102, MS-203, or legacy MCSE: Messaging Experience with Microsoft 365 compliance and retention policy management Knowledge of mobile device management (MDM) and mobile email access Exposure to ITIL frameworks and service management platforms like ServiceNow Experience integrating messaging systems with broader enterprise IT infrastructure Microsoft 365 Applications EngineerMicrosoft 365 / Office 365Intune Endpoint ManagementWindows 10/11Office Applications (Outlook, Word, Excel, PowerPoint)Application Packaging & DeploymentEnd User Computing (EUC)User Adoption & TrainingLitera experience preferredHybrid (3 days in office)
Not specified in the original listing.
Not specified in the original listing.
