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Merchant Relationship Manager

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Walnut Creek, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

The Merchant Relationship Manager at Fresno First Bank is responsible for selling merchant services products to prospective and existing customers. This role includes lead generation, building strong client relationships, and providing support and service to merchant services clients, all while collaborating with bank personnel.

Key responsibilities

  • Generate new leads through outbound calls, emails, networking, and meetings
  • Build and maintain strong relationships with clients to drive long-term business
  • Utilize CRM systems to track interactions and manage pipeline activity
  • Prepare proposals and perform sales presentations and product training
  • Provide customer support for merchant services clients, including technical assistance
  • Monitor portfolio reports to identify revenue opportunities
  • Act as a liaison to branch staff for qualifying merchant services prospects
  • Complete administrative tasks efficiently, including compliance training
  • Travel up to 75% for client locations, sales presentations, and training events

Required skills

  • Bachelor's degree in Business, Finance, or related field
  • 3-5 years of experience in banking or merchant services sales
  • Knowledge of commercial banking products and federal compliance regulations
  • Experience with CRM systems and Payment Gateways
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • Strong oral, written, and interpersonal communication skills
  • Organizational and time management abilities
  • Teamwork and relationship-building skills
  • Ability to manage multiple priorities independently

What the company offers

  • Employee ownership through ESOP program
  • Collaborative and supportive workplace culture
  • Medical, dental, and vision coverage
  • Life insurance and paid vacation
  • 401(k) retirement plan
  • Training and development opportunities
  • Tuition reimbursement and Employee Assistance Program

Skills Required

Company Overview

Fresno First Bank
Walnut Creek, Baja California, United States of America
0 Current Jobs Openings

FFB Bank has focused on helping businesses, professionals, and successful individuals reach their goals through personalized service and flexible financial solutions. They offer a full range of banking services and foster a supportive, collaborative... Read More

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